Refund & Return Policy – Magnitoss.com
1. Eligibility for Returns
Returns are accepted within 14 days of receiving the product if:
- The item is defective
- The item does not match the description
- The item was damaged upon arrival
2. Non-returnable Items
The following items cannot be returned:
- Underwear
- Personal-use products
- Customized items
- Used or damaged items
3. Refund Process
To request a refund, contact us at:
Include:
- Order number
- Photos/videos of the issue
- Description of the problem
Refunds are issued to the original payment method.
4. Return Shipping Fees
Return shipping costs may be covered or charged depending on the case.